EQ Lite
Emotional
intelligence is the innate potential to feel,
use, communicate, recognize, remember, learn
from, manage and understand emotions.
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This
new site will give people some basic, helpful, practical
information about emotional intelligence, or EQ.
Emotional Literacy
The ability to
express feelings with specific feeling words, in 3
word sentences.
Customer Service
Good customer service in Holland
"Idiots", The story of the
missing taxi in an Amsterdam hotel
Listening
Silent hugs
Invalidation
Invalidation is to reject,
ignore, mock, judge, or diminish someone's feelings.
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