EQ Lite

Emotional intelligence is the innate potential to feel, use, communicate, recognize, remember, learn from, manage and understand emotions.

This new site will give people some basic, helpful, practical information about emotional intelligence, or EQ.


 

Emotional Literacy

The ability to express feelings with specific feeling words, in 3 word sentences.

Customer Service

Good customer service in Holland

"Idiots", The story of the missing taxi in an Amsterdam hotel

Listening

Silent hugs

Invalidation

Invalidation is to reject, ignore, mock, judge, or diminish someone's feelings.